Draft · not published
Terms of service
The terms on which companies connect AI Assistant to their websites.
The document text is being prepared by a lawyerBelow is the structure only. Everything in square brackets must be filled in before publication. While this is a draft, the page is hidden from search engines.
Parties and subject
- [Who provides the service, who the customer is, what the service includes]
- [Form of the contract: public offer, signed contract or other]
Definitions
- [Definitions: platform, customer, assistant, widget, credits, visitor, dashboard]
Registration and access
- [Sign-up by invitation, account requirements, responsibility for credentials]
Credits and payment
- [Credit packages and prices; how prices may change]
- [Trial credits: amount, period, conditions]
- [How credits are charged per answer, credit validity, refunds, taxes and currency]
Customer obligations
- [Legality and accuracy of the catalog and pages the assistant uses]
- [Informing site visitors that an AI assistant is answering]
Acceptable use
- [Prohibited ways of using the service]
Assistant's answers
- [Disclaimer that answers are generated by AI and may contain mistakes; who is liable to the visitor]
Data and privacy
- [Link to the Privacy policy and the data processing agreement (DPA)]
Service availability and support
- [Availability level, planned maintenance, support channels and hours]
Liability
- [Limitation of liability of the parties]
Term and termination
- [Suspension and termination; what happens to the customer's data afterwards]
Governing law and disputes
- [Governing law, dispute resolution procedure]
Changes to the terms
- [How customers learn about changes and when they take effect]
Company details and contacts
- [Legal entity, address, registration number, email]